Frontline Retail Revealed: Motivations, Technology Attitudes and Insights

2,000 store associates (not including checkout workers) were surveyed about the technology they use to complete daily store tasks.

We asked how happy they are with their devices, what factors drive loyalty and their attitudes to technology investment and innovations that impact their roles.

Understanding associates is key to unlocking how to attract, retain, and empower them. Read this report to learn more.

Frontline Retail Revealed: Tech Pains and Gains

Read this report to discover what frustrates associates during data capture workflows, what aids them, and their desires for future technology – all to help retailers address the expectation gap and empower their frontline workforce to improve productivity and customer experience.

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Driver Views from the Last Mile: Delivery drivers and how they see the job - an insider view of the post and parcel service

Drivers are at the heart of the last mile. While making deliveries happen they see the industry from a unique vantage point. In this report, we’ll deep dive into who the drivers are, what they like about the job, and how they see the last mile from their unique position on the road.

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